Communication p7

Communication is something that we do all the time, every day.

WE CANNOT, NOT COMMUNICATE
With most skills like playing tennis, icing a cake or mending a car, we practice. We read a book, attend a course or simply just fiddle and learn from our mistakes! Have you ever considered practicing your Communication skills? Have you ever considered exactly what communication is and how we do it?

How we can effect the people we meet and the people we talk to. Specifically, how we can directly influence our customers’ choice of service and perception of us through the way we communicate. When you understand how you do it, then you can only get better!

In your own words describe communication: